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What is your official title?

Director of Operations

Describe your job in three words.

Compliance, talent development, leadership

Where are you from?

Zacatecas, Mexico - moved to Bentonville, AR when I was 2

What brought you to Pinnacle Car Services?

At the time, I was looking for a part-time weekend/night job so I could finish my Bachelors degree.

What is your favorite thing about the job?

Opportunities for growth. Went from weekend/night dispatcher to full-time lead dispatcher to office manager to HR/Talent Development and now Director of Operations.

The flexibility in scheduling (as a parent of young children, this is super important to me).

With the majority of our employees being semi-retired or current company owners - I have so much talent/knowledge only a phone call away.

The company is small enough where I am able to get mentorship directly from the owner.

I am included in major company decisions/changes.

What do you do for entertainment outside of work?

Hike, karaoke, spend quality time with family

What is a fun fact about you?

I am the youngest of 12 siblings and the first one to ever graduate college.

I have 14 year old twin boys and a 2 year old baby boy.

I am bilingual in Spanish and English.